Creating a Spec is the fastest way to access product configurators and downloading customized specifications.  However creating a project gives a user much more access to features of ATS Spec Tool.   Feature  Project Specification  Have access to ATS Product Configurators Yes Yes Have access to all Download Formats Yes Yes Make product recommendations based off local building codes Yes No Can share/ collaborate with anyone Yes No Will be notified if product has been discontinued Yes No Automatically recommends manufacturers and products available for purchase by local wholesalers and contractors Yes No   We recommend creating a project early in [...]

Only administrators to your account have the ability to upload the logo to your company account. To find out if you have administrator permissions read (How to find out if you are an Admin).   Click on the gear icon and scroll down to Team Organization Settings.  Click on the Pencil icon next to the Office you wish to update the logo for.  A side window will appear Click on Browse File and choose an image from your computer and clickOpen. Once uploaded click save at the bottom of the window.   For the best results your logo should be When it [...]

You have to be the administrator for your account. Click on the gear icon and scroll down to Team Organization Settings   Click on the “+” button and click on Add a New user   Add the New User information and click Save. Now your colleague will be able to go to the log-in page and click reset password.

Log into ATS Spec Tool. Click on the gear icon and scroll down to Team Organization Settings Search for your name and see if your Role Type is Firm Admin or Office Admin. This will give you the ability to add or delete users from the ATS Spec Tool account for your organization. If there needs to be a change to the administrator please email info@atsspec.com or chat someone on live chat.

Have you authenticated your account? You should have received an email after signing up that contains an authentication link. If you have not received the email please read Why haven’t I received my login credentials? If you have and still cannot log in please click on the Live Chat found on www.atsspec.com or find a Regional Manager for your market

Check your spam/junk mail folders to see if the email is in there. The Subject line should be “ ATS Spec Tool | Registration Email” and it should come from info@atsspec.com Please make sure you  move the email out of the junk folder and into their primary inbox. This action will teach your inbox that they want to receive messages from ATS in the future.   If the email isn’t found in the junk or spam folder, you may have  an email security software or firewall that quarantined the email before it reached your inbox. Ask  your IT team to check the email server. Provide [...]