Log into ATS Spec Tool. Click on the gear icon and scroll down to Team Organization Settings Search for your name and see if your Role Type is Firm Admin or Office Admin. This will give you the ability to add or delete users from the ATS Spec Tool account for your organization. If there needs to be a change to the administrator please email info@atsspec.com or chat someone on live chat.

Have you authenticated your account? You should have received an email after signing up that contains an authentication link. If you have not received the email please read Why haven’t I received my login credentials? If you have and still cannot log in please click on the Live Chat found on www.atsspec.com or find a Regional Manager for your market

Check your spam/junk mail folders to see if the email is in there. The Subject line should be “ ATS Spec Tool | Registration Email” and it should come from info@atsspec.com Please make sure you  move the email out of the junk folder and into their primary inbox. This action will teach your inbox that they want to receive messages from ATS in the future.   If the email isn’t found in the junk or spam folder, you may have  an email security software or firewall that quarantined the email before it reached your inbox. Ask  your IT team to check the email server. Provide [...]